Heather’s 5-Year Limited Warranty

At Heather, we are committed to providing innovative and high-quality furniture that exceeds your expectations. That’s why we back our products with a comprehensive 5-Year Limited Warranty against manufacturing defects, giving you peace of mind and confidence in your purchase.

What Is Covered?

This warranty covers any defects in materials or workmanship that may arise under normal use of Heather furniture products during the 5-year warranty period.

Warranty Period

The 5-Year Limited Warranty coverage begins on the date of delivery and is valid for a period of 5 years from that date. Proof of purchase is required to validate the warranty claim.

Warranty Coverage Details

If a defect covered by this warranty is reported during the warranty period, Heather will, at its discretion, either repair or replace the defective product or components, free of charge. Any repaired or replaced items will be covered for the remaining duration of the original warranty period.

This warranty applies exclusively to Heather products purchased directly from our authorized retailers or through our official website. It covers only the original purchaser and is non-transferable.

Exclusions
This warranty does not cover:

Normal wear and tear or damage caused by improper use, accidents, or lack of proper care
Products used for commercial or institutional purposes
Damage caused by exposure to extreme temperatures or other environmental factors
Damage resulting from unauthorized repairs and modifications.
Costs associated with shipping, handling, or any incidental or consequential damages

How to Make a Warranty Claim

If you discover a defect covered by this warranty, please contact our customer service team immediately. Have your proof of purchase and a detailed description of the issue ready. Our team will guide you through the warranty claim process and provide further instructions if a repair or replacement is necessary.